IF LUGGAGE GETS STOLEN ON THE ROUTE:
IN case of felony of baggage, theft / dacoits in running trains, you'll be able to approach train conductors/coach attendant/guards or GRP escort. they'll offer you the FIR Forms ,which may be punctually stuffed in and two-handed over to them. The criticism can then be forwarded to the police headquarters for necessary action. you wish not break your Journey to lodge a criticism with the police .you can conjointly approach the RPF help Posts at major railway stations, for any help in lodging the criticism.
LUGGAGE IS LOST OR DAMAGED:
Where price of the baggage reserved has not been declared beforehand by the consigner and also the prescribing share charge not paid the financial liability of the railways has been restricted to Rs. 100/- per weight unit. However, wherever the consigner has declared the worth of the consignment and has conjointly paid share charges, he are going to be entitled to induce the claimed quantity which can not exceed the worth of the baggage therefore declared at the time of booking . The procedure of payment of share charge is enquired from the baggage booking workplace.
THEFT OF BAGGAGE:
A prescribed FIR type in English, Hindi and regional Language is out there within the Timetable or with ‘TTEs/Guards or GRP escort. once filling it up, the shape is also two-handed over to at least one of the official viz., TTE, Guard or GRP escort for registration of the report at ensuing station.